|
|
 |
|
FAQ's |
|
Frequently Asked Questions |
| |
| |
 |
| |
|
Why should I choose Christian-ISP Internet service? |
| |
Because we offer the highest
quality dial-up network and filtered Internet dialup
service at very affordable prices. And because you are
helping to make a difference by supporting
our mission. |
| |
|
Where is Christian-ISP service available? |
| |
Christian-ISP Internet Service is available in virtually
every major metropolitan area, city, and town in the
nation. We currently have approximately 6,000 dialup
access locations with new locations being added all the
time. Click here to find a
location near you. |
|
|
There is
only one dialup access number listed in my area.
Will I get busy signals? |
| |
Having a
single number does not mean there is just one modem line
available. We have many lines available in each of our
dial-up locations. Although busy signals can occur at
times, we do our best to prevent them by adding
additional lines when needed. |
|
What is the
difference between Christian-ISP.net and other Christian
Internet Service Providers? |
| |
We are
considerably less expensive, we offer only filtered
dialup access, but probably more importantly, 100% of
our net profits are directed to Christian ministries
around the world. We select only those ministries that
teach the truth from a fundamental bible belief system.
|
|
Will
Christian-ISP put any kind of banner or pop up ads on my
computer? |
| |
Christian-ISP does not sell advertising, which would
create pop up ads or banner ads while you are online.
The only advertising or pop-up ads you may experience
are those generated by individual web sites that you
choose to visit. These sites are not associated in any
way with Christian-ISP. |
|
Can I access
my dialup account when traveling? |
| |
Included
with your dialup service is the ability to access
thousands of local access numbers throughout the
continental United States. Please use our local access
search tool to find a number in the area you will be
traveling to. If you use our custom dialer to access the
Internet, all of our local access numbers are contained
within and the number you desire can be selected. Please
note: Christian-ISP cannot represent or guarantee that
any local access number is actually local to you. If you
have any doubt, please contact your local telephone
company for assistance. |
|
How fast
will my connection speed be? |
| |
Christian-ISP provides industry standard "56k" V.90 or
V.92 connections at every dialup location. Your modem,
the telephone lines, switches in your area, and user
traffic determine the actual speed at which you connect.
Our dialup network uses the latest technology and
equipment to provide you with the best connection
possible. But consider, with so many aspects involved in
getting the connection to you, it is easy to see why
connect speeds may vary. Many of the conditions that
could affect the connection speed are beyond our
control. |
|
Will
Christian-ISP ever sell any of my personal information? |
| |
Christian-ISP will never sell or provide any detailed or
identifying customer information to any third party or
outside organization. We highly value your privacy and
guard it to the best of our abilities. Christian-ISP
will however provide information on a case by case basis
to any government or law enforcement agency as required
by law. |
|
What happens
once I connect to Christian-ISP? |
| |
Once you
have established a dialup connection, you can then open
your web browser (Internet Explorer, Netscape, etc.) or
email program (Outlook Express, Eudora, etc.). Other
than the family-friendly filtering we provide with every
account, you are free to use any of your favorite
internet applications, and explore the Internet in a
clean and safe manner. |
|
What is your
refund policy? |
| |
Basically,
once you have established a dialup connection with
Christian-ISP.net, there is no refund available. For
more information, see our
policies page. |
|
|
|
|